SCAM ALERT!
If you have recently received a phone call from an individual claiming to be from MTC and asking you for your account, personal, or financial information, this is a SCAMMER and not MTC. Please know, MTC does not call any of our customers asking for this type of information and we urge you to block the phone number and be cautious with how you react or interact with the call. Scammers like to use emails and phone calls to trigger interaction from us to gain unwarranted access
2021 Toys For Tots
MTC partners with the Delaware County Chamber of Commerce annually for their Toys for Tots community campaign. As a collection site, MTC has a designated donation box available for the public to drop off new, unwrapped toys located at 579 Main Street, Margaretville, NY 12455 starting Wednesday, November 10th through Friday, December 3rd. Your heartfelt donations will be distributed by Delaware Opportunities Inc. to the families and children in need throughout Delaware County.
How you can stay connected during a power outage?
The Margaretville Telephone Company and MTC Cable continue to prioritize and make significant investments in network resiliency to mitigate impacts from commercial power failure and other natural disaster events which may impact the operation of the telecommunications network. Often, widespread commercial power failures are the result of weather events in which the telecommunications network operations may also be impacted (fallen trees, washed out pole lines, etc.). In gener
Mandatory 10-Digit Dialing Coming to 518, 845, and 607 Area Codes
The Federal Communications Commission (FCC) has adopted 988 as a new three-digit number to be used nationwide to reach the National Suicide Prevention and Mental Health Crisis Lifeline, starting July 16, 2022. Customers must continue to dial 1-800-273-TALK to reach the Lifeline until July 16, 2022. In order for 988 to work in the 518, 845, or 607 area codes, 10-digit local dialing must first be implemented, so we will need to change the way you dial local calls. What will be
Take A Screen Break!
March is Workplace Eye Wellness Month. Eye Wellness is always an important topic and becoming more important for each of us as we all are having increased digital screen time. Symptoms of digital eye strain, also referred to as “computer vision syndrome”, include tired, burning itching eyes, dry eyes, blurred vision and/or headache. To help reduce the effects, Prevent Blindness (preventblindness.org) has provided the following tips to help keep vision healthy at work and at
Utility Line Vulnerability When In The Line Of Fire
Recently, residents in the Town of Andes area suffered an extended MTC Telecommunications outage that was the result of a gunshot to our Fiber Optic cable that services that area. The bullet penetrated the cable and caused catastrophic damage to the glass fiber strands that carry the telecommunications signals to those residents. This incident interrupted critical telecommunications services, including the ability to call 9-1-1 emergency services, and cut off internet and TV
Consumer Grade Mesh Wi-Fi vs. Us
When it comes to home Wi-Fi, the most important thing is that it works—so you never have to think about it. Unfortunately, with many home Wi-Fi networks this is not always the case. Poor connectivity, slow speeds and dropped connections are all too common. There are some steps you can take to improve Wi-Fi performance in your home, however, such as moving your router to a different location, making sure its settings are optimized, or even upgrading to a newer model. But when
2020 Toys For Tots
MTC partners with the Delaware County Chamber of Commerce annually for their Toys for Tots community campaign. As a collection site, MTC has a designated donation box available for the public to drop off new, unwrapped toys located at 579 Main Street, Margaretville, NY 12455 starting Tuesday, November 3rd through Tuesday, December 1st. Your heartfelt donations will be distributed by Delaware Opportunities to the families and children in need throughout Delaware County. Thank
EMAIL SCAM - 10/23/2020
The scam artists are up to their dirty tricks again! If you receive an email correspondence similar to the one in the picture below, DO NOT OPEN IT. MTC never sends an email correspondence with a link in it. If you have any questions regarding any electronic or print communication from MTC, please do not hesitate to call our Customer Service Team toll-free at 1-877-727-2288 to discuss. Thank you for your patience and sorry for any inconvenience this may cause. MTC Team #Email
