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Service Updates
Now available with MTC's Managed WiFi Solutions is the new CommandIQ Mobile App. CommandIQ gives you access to your network like never before with end-to-end device management, basic parental controls,
on-the-go speed testing, and so much more!
Voicemail Upgrade
As part of MTC’s ongoing commitment to provide quality service, your voicemail has been updated. At this time it is necessary to renew your voicemail setting through the new platform, which will include re-recording your personalized “greeting message”. Instructions to set up and retrieve your voicemail are summarized below for your convenience:
Setting Up Your New Voice Mail:
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From your MTC Number dial *98 or dial (845) 586-1001.
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You will be prompted to setup/initialize your account and setup your greeting.
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Once completed you will be directed to the main menu of your mailbox.
Retrieving New Voice Mail Messages:
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Dial *98 or dial (845) 586-1001 from any line.
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Enter your Pin follow by #.
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Press 1 to listen to your messages.
Please be sure you retrieve all your old messages from the current voicemail system by dialing (845) 586-1002, as these messages will not be retrievable for the old system after this fall.
MTC Cable is experiencing intermittent service impairments effecting the broadcast networks from the Albany television marketplace (WRGB, WTEN, and WNYT). These service interruptions are caused by tower work being performed at the transmitter site in Albany. The latest update from the broadcasters engineering staff is that this tower work should be completed by July 23rd. MTC Cable, along with neighboring cable companies, have been diligently seeking guidance and resolutions from the broadcast entities, but have seen a significant lack of accurate communication as to the frequency and extended duration of this work. We will continue to advocate for expedited conclusion of the tower work and apologize for any inconvenience this may have caused.
Albany Broadcast Network Service Impairments:
Seasonal Info
Whether you're a contractor or a homeowner doing an outdoor project, having underground utilities marked is essential to protect yourself from injury and prevent damage to underground utility lines.
Having underground utilities marked is easy - simply call 811 at least two working days prior but not more then 10 working days before you plan to start your project.
