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News & Updates
What is Spoofing?
Spoofing is when a caller is sending falsified caller id information to your phone when making a call. Many times scammers will use local information from neighbors, companies or government agencies you know and trust.
The problem is that scammers will use this as a way to get personal information from you over the phone which can be used in fraudulent activity.
Please know, MTC does not call any of our customers asking for your account, personal, or financial information, this is a SCAMMER and not MTC. We urge you to block the phone number and be cautious with how you react or interact with the call.
Scammers like to use emails and phone calls to trigger interaction from us to gain unwarranted access to our personal or financial information.
It is always good practice to block suspicious email addresses and phone numbers as they come across our devices.
If you are unsure of a call or email you have received claiming to be MTC, connect with us toll free at 1-877-727-2288 and our Customer Service team will be happy to discuss it with you.
As always, be smart, be safe!
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Service Updates
MTC Cable TiVo Set Top Box Customers,
It has come to our attention that Hulu has issued an End-of-Life notification for the application running on the line of TiVo boxes MTC utilizes. This will take effect on the 17th of August 2022. After this date you will no longer have access to the Hulu app on these set top boxes. We understand there is no plan for Hulu to provide a new application in the future on those devices, however, the Hulu application on platforms such as Firesticks, Roku boxes, and other streaming sources will continue to be supported.
If you have any further questions, please call our business office toll free at 1-877-727-2288.
We thank you for your patience, continued support, and sorry for any inconvenience this may cause.
The MTC Team
Available with MTC's Managed WiFi Solutions is the CommandIQ Mobile App. CommandIQ gives you access to your network like never before with end-to-end device management, basic parental controls, on-the-go speed testing, and so much more!
Seasonal Info
Whether you're a contractor or a homeowner doing an outdoor project, having underground utilities marked is essential to protect yourself from injury and prevent damage to underground utility lines. Having underground utilities marked is easy - simply call 811 at least two working days prior but not more then 10 working days before you plan to start your project.