BILLING FAQs

 

Is there a Contract for MTC's services?

No, MTC does not have contracts.

 

How can I pay my bill?

You can Pay Online (you will need to enter your last name and account number), this is where you can also set up automatic payments with a credit card or checking account number.  You can also call our Automated Payment Line at 844-846-2687.

 

How can I add or remove MTC services to/from my account?

Call the MTC Customer Service Team at 845-586-3311 during normal business hours, Monday through Friday 8:00am-4:30pm.

 

Why does my first bill seem so high?

First bills are prorated from the date of installation. For more information, please visit Understanding Your Bill.