What Affects Speed?

Every web page you view or file downloaded from the Internet is handled by dozens of computers before it appears on your screen. And the speed you receive from the Internet is determined by the slowest “link” in the data chain leading to your computer. Below, we have listed some factors that can affect the speed of your MTC Broadband connection.

 

THE HOST SERVER

The most common cause of slow speed on the Internet is the host server. This server may be mis-configured or underpowered for the number of people using it at the same time. A slow server can affect anything you do on the Internet.

AD-AWARE OR SPY-WARE

If your computer is infected with "ad-aware" or "spy-ware" you will likely see reduced computer performance and a constant stream of pop-up ads. This will likely cause everything on your computer to work slower.

WEB BROWSER

A corrupted or poorly configured web browser is one of the most common bottlenecks for fast web browsing.

YOUR TCP/IP CONFIGURATION

Installation software provided by dial-up Internet providers and satellite companies (ie: WildBlue) can change the default TCP/IP settings on your computer in an attempt to provide better performance. These changes usually cause poorer performance with high-speed Internet services and should be uninstalled.
**Macintosh users do not experience this particular problem.

YOUR COMPUTER HARDWARE

The speed of the processor, hard drive, network card, graphics accelerator, even the amount of RAM, all impact the speed your computer can process Internet data.

YOUR OPERATING SYSTEM

With extensive use, any computer operating system can become corrupted, inefficient or mis-configured, which will affect the speed.

YOUR HOME NETWORKING DEVICE

A home networking device, or router, routes traffic between your cable modem and your computer(s). Routers that don't use 100baseT Ethernet standards or outdated software could slow your connection.

YOUR MODEM'S SIGNAL

If the MTC modem signal delivered to your cable/dsl modem is too strong, too weak or too noisy, it can cause your MTC Modem to slow down or stop working entirely. Any changes to your line, inside or outside, could also slow your modem signal.

HELP & SERVICE
OTHER
CONTACTS

Margaretville Telephone Company

50 Swart Street

Margaretville, NY 12455

Customer Service Office:

579 Main Street

Margaretville, NY 12455

Repair: 845-586-2288

Toll Free:  877-727-2288

Customer Service:  845-586-3311

Automated Payment: 844-846-2687

 

email: mtc@catskill.net

PLEASE NOTE:  MTC emails will be responded to same day, during normal business hours, Monday through Friday between 8:00am-4:00pm.

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